Mis Executive
3 days ago
*Key Responsibilities:*
- *Leadership & Collaboration:*
- Independently lead the energy vertical and manage relationships with internal user groups and external partners.
- Drive collaboration efforts to ensure alignment and effective execution of initiatives.
- *Dispute & Reconciliation Management:*
- Oversee the resolution of disputes with banks and ensure timely closures.
- Manage reconciliation processes and ensure accurate actualization.
- *Governance:*
- Implement and maintain governance frameworks with internal circles and external partners.
- *Digitization & Analytics:*
- Spearhead digitization initiatives to enhance analytics capabilities.
- Develop and manage an outlier framework to improve data analysis and reporting.
- *Reporting & Compliance:*
- Ensure timely submission of all required reports, including settlement breakups, chargeback MIS, outgoing and incoming schema files, etc.
- Monitor and manage key processes and ensure compliance with various policies and SLAs.
- Prepare and present daily, weekly, and monthly dashboards for management review.
- *Chargeback & Dispute Management:*
- Oversee the chargeback and dispute processes, ensuring effective resolution and management.
- *Staging Process Management:*
- Manage the staging process to ensure smooth and efficient operations.
*Desired Skills & Qualifications:*
- *Communication Skills:*
- Excellent communication skills in both Hindi and English.
- *Technical Skills:*
- Proficiency in Microsoft Excel, PowerPoint, and Word.
- Experience in managing large volumes of data, preparing MIS reports, and querying SQL databases preferred.
- *Experience:*
- Minimum of 2-3 years of experience in reconciliation and related processes.
- Experience in payment gateways and reconciliation processes is highly preferred.
- *Education:*
- Graduation is mandatory
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
**Experience**:
- SQL: 1 year (required)
- Databases: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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