Field Patient Counselor

2 days ago

Gurgaon District Haryana, India ZYLA Health Full time

Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer.

Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs.

**Requirements**:

- Bachelor's degree in healthcare/ Pharma related field.
- Previous experience of 2+ years in healthcare is preferred.
- Experience in handling patient queries and experience with AE reporting is an add on.

**Location**:

- New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata

**Responsibilities and skills**:

- Patient Counselling:

- Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs.
- Connect with the patient emotionally.
- HCP connect:

- Meet Cardiologists regarding patient counselling program.
- Build strong relationships with doctors to motivate them to onboard their patients on the program.
- Ensure regular visits to doctors.
- Documentation and Record Keeping:

- Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs.
- Ensure that all necessary documentation is completed.
- AE reporting:

- Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law.
- KPI adherence
- Clearly understand KPIS set by managers.
- Ensure KPI delivery with clear documentation.

**Offer**:

- Opportunity to directly work on a very innovative product which has big societal impact
- Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- what is your current salary?
- What is your Notice period ?

**Education**:

- Bachelor's (required)

**Experience**:

- Patient monitoring: 2 years (preferred)

Willingness to travel:

- 75% (required)

Work Location: In person

  • Field Patient Counselor

    6 days ago

    Gurgaon District, Haryana, India ZYLA Health Full time

    Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal...

  • Patient Counselor

    1 week ago

    Kozhikode District, Kerala, India Growen Full time

    We're seeking a pleasant and compassionate female Patient Counselor for a premium skin care clinic in Calicut. As a Patient Counselor, you'll play a vital role in providing emotional support and guidance to our patients, helping them feel comfortable and informed throughout their treatment journey. Key Responsibilities: - Provide empathetic and...

  • Patient Counselor

    4 days ago

    Gurgaon, Gurugram, Haryana, India Qi Spine Full time

    Job Responsibility: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily (Advice, Conversion and...

  • Field Patient Counselor

    2 weeks ago

    Hyderabad District, Telangana, India ZYLA Health Full time

    Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal...

  • Field Patient Counselor

    6 days ago

    Varanasi District, Uttar Pradesh, India ZYLA Health Full time

    Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal...

  • Patient Counsellor

    2 weeks ago

    Gurgaon, India TalentShape Full time

    Job Responsibility: - Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations...

  • Patient Care Coordinator

    7 hours ago

    Gurgaon District, Haryana, India Alliance Worldwide Health Tech Private Limited Full time

    Job Title - Associate - Patient Care Coordinator Company: Alliance Worldwide Health-tech Pvt Ltd. Department - Operations Location: Gurugram, India Reporting to - Operations Head Shift Timing: 1:00 PM - 10:00 PM About Us: Alliance Worldwide Health-Tech is a pioneering industry leader committed to delivering exceptional digital transformation through a...

  • Field Patient Counsellor

    4 days ago

    Gurgaon, Haryana, India ZYLA Health Full time ₹ 4,32,000 per year

    Job description- Patient CounsellorAbout Zyla ):Zyla is an advanced care management platform helping lakhs of patients with personalizedcare to improve their health and prevent hospitalizations. We have the finest talent acrosscare management, technology, data science, medicine, and a product with an NPS of +70We are looking to hire mission oriented folks...

  • School Counselor- Female

    6 days ago

    Gurgaon, India Synergy plus business group consultant Full time

    **Greetings from Synergy plus business consulting group.** **School Counselor Responsibilities**: - Listening to students' concerns regarding social, academic, or personal circumstances. - Providing students with support and guidance on how to deal with problems. - Mediating and improving relationships between students, parents, and teachers. - Counseling...

  • Patient Experience Manager

    2 weeks ago

    Gurgaon, Haryana, India 2070 Health Full time

    About 2070 Health W Health has set up India s first healthcare focused Venture Studio called - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces Distinct from the accelerator approach our venture studio is closely involved in idea generation day-to-day operations and...