Field Patient Counselor

3 days ago

Gurgaon District Haryana, India ZYLA Health Full time

Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer.

Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs.

**Requirements**:

- Bachelor's degree in healthcare/ Pharma related field.
- Previous experience of 2+ years in healthcare is preferred.
- Experience in handling patient queries and experience with AE reporting is an add on.

**Location**:

- New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata

**Responsibilities and skills**:

- Patient Counselling:

- Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs.
- Connect with the patient emotionally.
- HCP connect:

- Meet Cardiologists regarding patient counselling program.
- Build strong relationships with doctors to motivate them to onboard their patients on the program.
- Ensure regular visits to doctors.
- Documentation and Record Keeping:

- Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs.
- Ensure that all necessary documentation is completed.
- AE reporting:

- Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law.
- KPI adherence
- Clearly understand KPIS set by managers.
- Ensure KPI delivery with clear documentation.

**Offer**:

- Opportunity to directly work on a very innovative product which has big societal impact
- Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- what is your current salary?
- What is your Notice period ?

**Education**:

- Bachelor's (required)

**Experience**:

- Patient monitoring: 2 years (preferred)

Willingness to travel:

- 75% (required)

Work Location: In person

  • Field Patient Counselor

    1 week ago

    Varanasi District, Uttar Pradesh, India ZYLA Health Full time

    Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal...

  • Patient Counselor

    3 hours ago

    Gurugram, Haryana, India Kasukurthi Healthcare Pvt Ltd Full time

    **Exciting Job Opening: Patient Relationship Officer** **We’re Hiring!** We are looking for a compassionate, organized, and proactive **Patient Counsellor** to join our dynamic healthcare team. As a vital bridge between patients and hospital services, you will ensure that every patient receives an excellent care experience — from admission through...

  • Patient Counselor

    1 week ago

    Gurugram, Haryana, India Doxper Full time

    **Responsibilities**: - Counseling the patients regarding their skin, hair or nail concerns. - Providing individual assessments & developing initial treatment plans. - Helping patients choose the best treatments by explaining the same. - Managing clinical care including various treatment plans for the assigned patient case. - Communicating and coordinating...

  • Patient Care Coordinator

    2 days ago

    Gurgaon District, Haryana, India Alliance Worldwide Health Tech Private Limited Full time

    Job Title - Associate - Patient Care Coordinator Company: Alliance Worldwide Health-tech Pvt Ltd. Department - Operations Location: Gurugram, India Reporting to - Operations Head Shift Timing: 1:00 PM - 10:00 PM About Us: Alliance Worldwide Health-Tech is a pioneering industry leader committed to delivering exceptional digital transformation through a...

  • Counselor (Skin Clinic)

    2 weeks ago

    Gurugram, Haryana, India Citrine Clinic Full time

    **Job Title**: Patient Counselor **Location**: Citrine Clinic, Sector 15, Gurgaon **Job Summary**: **Key Responsibilities**: - Counsel patients regarding clinic services, treatment options, and procedures - Handle patient inquiries and convert them into consultations and treatments - Assist patients in understanding treatment plans, packages, and costs -...

  • Receptionist Counselor

    3 hours ago

    Gurugram, Haryana, India Dermasight Skin and Hair Clinic Full time

    Looking for a receptionist for a dermatology clinic We are looking for a smart, friendly, and well-organized Receptionist cum Counselor to join our dermatology clinic. This role involves managing front-desk operations, handling appointments, assisting patients with their queries, and counseling them about treatments, skincare procedures, and post-care...

  • Counselor/Senior Counselor- Admissions

    5 days ago

    Gurgaon, Haryana, India YOUR HRM EXPERT Full time ₹ 36,000 - ₹ 54,000 per year

    We're Hiring:Position: Admissions Counselor / Senior Admissions CounselorType: Full-Time | On-site WALK-IN INTERVIEW DETAILS: Date: 26th & 27th September 2025 (Friday & Saturday) Time: 9:00 AM – 4:00 PM Venue: 7th Floor, Spaze Palazo,Golf Course Ext Rd, Sector 69 Gurugram, Haryana 122001 Working Hours:Mon–Fri: 9:00 AM – 6:00 PMSat: 10:00 AM – 5:00...

  • Career Counselor

    6 days ago

    hyderabad district, India The Shri Ram Academy Full time

    Company Description The Shri Ram Academy, an extension of The Shri Legacy, is a newly established day-boarding school in Hyderabad. Building on the success of The Shri Ram Universal School, the Academy offers an International Continuum Curriculum in partnership with Shri Educare Limited. Set on a 9-acre campus in the heart of the Financial District, the...

  • Patient Coordinator

    2 days ago

    Gurgaon, Haryana, India Wekure health Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Wekurehealth, we are dedicated to delivering seamless and hassle-free healthcare experiences. Our mission is to connect patients with top-notch medical professionals, including AIIMS-trained doctors, ensuring quality care and expert guidance every step of the way. We offer free consultations, cashless insurance assistance, no-cost EMI...

  • Nutritionist /Patient Counsellor / Field Counsellor

    3 days ago

    Gurgaon, Haryana, India Human Potential Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Provide counselling related to Nerivio,usage and treatment adherence at doctor's clinic/patient's homeConversion of patient leads sale of devicesDevice demo at the doctor'sclinic/patient's homeKeeping a log of no of clinics/patient's homes visited