Customer Care Executive

1 week ago


Burrabazar Kolkata West Bengal, India Keshav Hosiery Full time

**Skills required**:

- Good Communication skills
- Good Command over Hindi
- Ability to communicate with clients and colleagues, resolve queries and requests
- Polite, humble, ability to listen
- Ability to rigorous follow up
- Quick learner
- Proactive, forward thinking & initiative taking
- Proficient in Google sheet (if possible)

**Eligibility**:

- B.A./ B. Com./B.SC.
- 2-3 yrs. working exp as Customer Care Executive

**Other Requirements**:

- Should stay within 45 min distance from our office
- Should have stability and willing to work for long time
- Should have sense of responsibility

**Responsibilities**:

- **Customer Database Management**
- **Customer Support and Issue Resolution**
- **Sales Support and Lead Management**
- **Customer Feedback Collection and Analysis**
- **Customer Satisfaction Measurement**
- **Performance Monitoring and Reporting**

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

Expected Start Date: 02/04/2025



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