Bpo Trainer

20 hours ago


Navi Mumbai Maharashtra, India Adhaan Solution Pvt. Ltd. Full time

**Hiring for one of a Leading BPO** Position - Trainer Customer service Voice Process Location - MBP Navi Mumbai Salary - up to 22k Qualification - graduation mandatory Exp - minimum 1 year as a trainer Position objective: - Trainers are responsible for training new customer service employees and supporting experienced employees to improve their performance Reports to: (Please specify in case of dotted reporting) Direct reportee and their designations: - Key responsibilities: - Identifying, examining, and assessing the training needs within an organization - Conduct training for employees for specific areas. procedures, product & process - Planning and designing training activities for new hires as well as existing employees. - Assisting employees in the process of improving or enhancing their existing skills - Maintaining correct and accurate training records - Collecting feedback from employees regarding the effectiveness of several training methods. Educational Qualifications - (Essential) - Graduate Professional Qualifications - (Additional) - Professional experience, skills, knowledge, and special expertise required: - Minimum 1 year of experience as a Trainer, preferably in a Call Center. - Good interpersonal skills, as a trainer, is required to work effectively with colleagues, trainees, and management. - Operational knowledge of MS Office: Excel, Word, and PowerPoint - Ability to work independently and as part of a team. - Must be able to travel up to 30% 8800543958 Pay: ₹20,000.00 - ₹22,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Teaching: 1 year (preferred) - total work: 1 year (preferred) **Language**: - English (preferred) Work Location: In person


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