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Food & Beverage Executive

2 weeks ago

Lal Bagh Bengaluru Karnataka, India Discovery Village Full time

**Job Overview**

The F&B Executive is responsible for assisting in the smooth day-to-day operations of the Food & Beverage department. This includes supervising service areas, coordinating with kitchen and service teams, ensuring guest satisfaction, maintaining quality standards, and supporting the F&B Manager in achieving departmental goals.

**Key Responsibilities**

**Operations & Service Management**
- Supervise and ensure smooth operation of restaurants, banquets, bar, and in-room dining.
- Monitor service standards, table setups, and overall guest experience.
- Ensure timely coordination between kitchen and service teams for efficient delivery.
- Assist in handling guest complaints or feedback promptly and professionally.
- Ensure adherence to hygiene, grooming, and service SOPs across all outlets.

**Guest Relations & Service Excellence**
- Interact with guests to understand their preferences and enhance satisfaction.
- Ensure consistent, high-quality service aligned with brand standards.
- Promote upselling of menu items, beverages, and special promotions.

**Team Supervision & Training**
- Support the F&B Manager in supervising and scheduling staff.
- Conduct daily pre-shift briefings on menu updates, promotions, and service expectations.
- Provide on-the-job training and motivation to F&B associates and stewards.

**Financial & Inventory Support**
- Assist in monitoring outlet sales, billing accuracy, and cost control.
- Help in maintaining par levels and inventory for linen, cutlery, crockery, and beverages.
- Support the preparation of reports related to sales, guest feedback, and operations.

**Coordination & Communication**
- Coordinate with other departments such as Kitchen, Housekeeping, and Front Office for smooth operations.
- Communicate guest preferences, special requests, and feedback effectively.
- Support in organizing special events, buffets, and banquet functions.

**Qualifications & Requirements**
- Bachelor’s / Diploma in Hotel Management or related field.
- **3-4 years of experience** in F&B service, preferably in hotels or resorts.
- Strong knowledge of F&B operations, service etiquette, and customer interaction.
- Excellent communication and leadership skills.
- Hands-on experience with POS systems and basic reporting.
- Flexible to work in shifts, weekends, and holidays.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person