Academic Advisor

2 weeks ago

Kolkata, India Economical Research & Management Full time

Vacancy available

**About ERMPL**:
Economical Research & Management Pvt. Ltd. abbreviated as - ERMPL, focused on enhancing the dignity and well-being of socially and economically vulnerable people. We empower communities through improved education, skill and livelihood action outcomes.

**About the Program**:
Professional Skill Development initiative for young Indians. An Education Resource Centre to meet the changing academic and pedagogical requirements. On the skill development front our Training Centre, better known as ERMPL Training Centre, was among the first short-term employment linked training programs in India. A 21-days training program on Core Employability Domain Skills like Banking & Finance Management & Pharmaceuticals Management, communicative English, digital literacy, and aptitude ensures that there is a significant skill shift among trainees. Trainees are provided with placement opportunities after the training.

**Responsibilities**:

- You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
- A customer-oriented approach is extensive sales.
- Answer all incoming calls and redirect them or keep messages.
- Familiarize yourself with all products and services offered by our company.
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining relationships with existing clients to ensure that they are retained.
- Suggesting products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients’ feedback and implementing necessary changes.

**Requirements & Skills**:

- Familiarity with Computer, especially Excellent knowledge of MS Office
- Strong communication and people skills
- Answer multi-line phone system, screen and route calls as appropriate
- Customer service orientation & Problem-solving skills
- Fast learning ability with Strong Attention to Detail
- Extensive sales experience.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Great networking skills.
- developing content strategy & calendars,
- Design communication material (videos, photographs, posters, etc.) in accordance with brand identity and creating engaging posts to increase the social media presence.
- An understanding of social media channels and campaigns
- Experience with Search Engine Optimization (SEO) and Google Analytics

**Seniority Level**:
Executive

**Employment Type**:
Full - Time

**Job Function**:
Industrial Development

**Industries**:
Education & Training

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