F&b Associate

2 days ago

Kolkata, India Ambuja Neotia Full time

J O B D E S C R I P T I O N
**Job title**:

- F & B Associate

**Department**:

- F & B Service

**SUMMARY OF JOB DESCRIPTION**:
**Product**

1. Welcome customers when they enter your restaurant & escort them to their table. If they have a reservation or specific table requests, be sure to accommodate them.

2. Be a menu expert. Give guests menus once they have been seated and be prepared to provide detailed information on ingredients, food allergies, how the food is cooked, recommendations, and the specials of the day.

3. Check with guests to ensure satisfaction with each food course and beverages. Responsible for clearing, collecting and returning food and beverage items to proper area.

4. Maintain cleanliness of work areas, china, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

5. Remove plates and cutlery from the table when customers at the table are finished and bring them to the kitchen to be cleaned. Towards the end of the meal, ask if guests want a to-go box if there's any leftover food.

6. During down time, stock service areas with supplies such as ketchup, salt, pepper, sugar, and cutlery.

**Brand Management**

1. Check in with customers to ensure they are enjoying their meal and that there are no problems. If there are problems, be sure to deal with customer complaints correctly and politely.

2. Inform guests about restaurant customer loyalty program, or any other specials and promotions.

**Organization & People**

1. Ensure that he clock in once you arrive to work and clock out after your shift and for breaks.

2. Sometimes, servers are expected to bus or help bus. Prepare tables and clean when customers have left and replace silverware, table cloths, and glasses with clean ones.

3. Always communicate with kitchen staff on orders or any issues.

4. Check dishes and kitchenware for dents or breaks. Customers don't want to sit down to cracked glasses or dishes; it's a big turn off and reduces the chances of them returning.

5. During down time, stock service areas with supplies such as ketchup, salt, pepper, sugar, and cutlery.

6. Present yourself well and abide by proper grooming and appearance standards. Servers are the face of a full-serve restaurant

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹13,451.00 - ₹16,053.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

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