Customer Relationship Officer

2 weeks ago

Himayatnagar Hyderabad Telangana, India Central Books Full time

**Customer Service**
Responding to inquiries from students, educators, and institutions regarding Cambridge English assessments.
Providing information about test formats, preparation materials, registration processes, and results.
**Registration Management**
Maintaining records of registrations, payments, and schedules.
**Communication**
Assisting in the preparation and organization of assessment sessions, including setting up venues and ensuring compliance with testing regulations.
Coordinating with examiners and invigilators to ensure smooth operation during assessments.
Assisting executives and team members with daily tasks, including preparing reports, documents, and presentations.
**Data Management**
**Problem Resolution**

**Essential Skills**
Excellent time management and organizational abilities to handle multiple tasks and priorities efficiently.
Attention to Detail: High level of accuracy in handling registrations, documents, and communications.
**Communication Skills**:
Proficient in both verbal and written communication, capable of conveying information clearly and effectively.
**Work Environment**
Working as a CRE in this context involves collaboration with educators, assessment teams, and students from various backgrounds, making adaptability and a customer-focused approach essential for success

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9154951593

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