QA & Testing Manger - Hih - Evernorth

QA & Testing Manger - HIH - Evernorth

**ABOUT EVERNORTH**:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

**Position Overview**

The Evernorth℠Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions - this includes technology\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical.

As a QE & Testing Senior Advisor, you will help develop a world-class quality engineering team with the goal of creating next-generation capabilities that will help make Cigna the undisputed health partner of choice. You will work in an agile environment supporting a team of junior software engineers, delivering user-oriented products in a fast-paced environment. This role and those it supports will dotted line into our US based quality engineering leads. This role will report to the Core Tech HIH - Manager (Shared Services).

**Responsibilities**
- Provide mentoring, vision, and strategic direction to the QA automation and testing teams.
- Support the definition and execution of quality engineering strategies aligned with overall technology and business goals.
- Drive test automation, continuous integration, and behavior-driven development (BDD) practices.
- Lead troubleshooting efforts, ensuring rapid resolution of defects and issues.
- Help establish and enforce engineering best practices focused on quality, reliability, reusability, and telemetry.
- Develop and maintain QA automation roadmaps, ensuring technology currency and ROI-driven improvements.
- Develop and implement an effective talent strategy by:Recruiting and retaining top talent.
- Mentoring and developing engineers into full-stack QA professionals.
- Fostering a culture of continuous learning, innovation, and accountability.
- Drive modernization initiatives by identifying scalable improvements in tools, technologies, and methodologies.
- Ensure operational excellence within Agile and DevOps frameworks.
- Optimize testing efficiency, cost-effectiveness, and automation adoption across the teams.

**Qualifications**

**Required Skills**:

- leadership, communication, and negotiation skills, with the ability to influence across all levels of the organization.
- Experience on a large, cross-functional QA teams in an Agile environment.
- Expertise in test design, defect management, and automation framework development.
- Hands-on experience with tools such as JIRA, Selenium WebDriver, Jenkins, GIT, JavaScript, Python, C#, Java, and BDD frameworks.
- Advanced knowledge of SQL Server databases and Transact-SQL, including stored procedure analysis.
- Proven ability to drive large-scale QA and automation testing initiatives for both UI and backend systems.
- Experience in Healthcare IT with an understanding of industry terminology, processes, and compliance.
- Proficiency in modern testing methodologies such as Continuous Integration (CI), Behavior-Driven Development (BDD), and Test-Driven Development (TDD).Strong Agile experience with practical leadership in Scrum teams.

**Required Experience & Education**:

- 13 - 16 years of experience in software development and test automation.
- Experience in vendor management within an onshore/offshore model.
- Expertise in architecture, design, and development of large-scale enterprise testing solutions.
- Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).Industry certifications such as Scrum Master, Six Sigma Green Belt, or equivalent.

**Desired Experience**:

- Experience with mainframe testing lifecycle.
- Exposure to cloud-native distributed systems (AWS).
- Experience of claims adjudication and claims lifecycle in healthcare.
- Experience coaching and mentoring teams in best practices for QA automation.

**Location & Hours of Work**

HIH Offshore Hyderabad Office.

**Equal Opportunity Statement**
- Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, c