Epm Proj-transition

**Req ID**: 312859

We are currently seeking a EPM Proj-Transition - Full Time to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- Provides 3rd-level technical support for SCCM server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune.
- Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway.
- Expert knowledge of current toolset: Microsoft Endpoint Manager (Config Manager, Intune).
- Interfaces with customer and account-based teams on projects.
- Performs complex troubleshooting activities.
- Provides 3rd-level technical support in resolving internal and customer technical issues.
- Knowledge in Infrastructure Management using SCCM and co-management.
- Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: 2
- Able to develop custom deployment scripts; VBS, batch, PowerShell.
- Understanding on Package server, Task server, server concepts.
- Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issues.
- Resilient in troubleshooting; able to create custom scripts for gathering the inventory from client endpoints.
- Knowledge of SCCM Client management Suite all Levels.
- Should be able to generate custom reports using SQL queries.
- Should be able to handle P1 / P2 major incident scenarios. Single point of escalation to all technical issues.

**Qualifications**:

- 12+ years of relevant experience or equivalent combination of education and work experience.
- Demonstrates a good understanding of current scripting technologies and batch commands.
- Demonstrates good knowledge of windows server administration to include AD, domains, policies etc.
- In-depth knowledge of configuration management principles and best practices.

**Preferred skills**:

- SCCM Infrastructure; SCCM Server
- Patch Management; WSUS
- Active Directory; GPO; Azure AD
- DHCP; PXE
- MDT; OSD; Imaging
- Intune; Configuration Profile; Autopilot; ESP
- Inventory Reporting; Client Health
- Software Metering
- SQL Query; PowerShell Scripting

**About NTT DATA