Receptionist

**Full Job Description**:
**Key Details**:

- **Job Type**: Full-Time
- **Location**: On-site - Upchaar Hospital
- **Experience Required**: 1+ year in front office or customer service role (Healthcare experience preferred)
- **Qualification**: Graduate / 12th Pass with good communication skills

**General Duties & Responsibilities**:

- Greet patients and visitors warmly and professionally
- Register new patients and update existing patient information
- Schedule, confirm, and manage appointments
- Answer phone calls, respond to queries, and redirect calls to appropriate departments
- Coordinate with doctors and nurses for patient flow
- Maintain a neat and welcoming reception area
- Manage billing coordination or payment follow-up if required
- Ensure confidentiality of patient data and records
- Assist in basic administrative tasks when necessary
- Handle patient feedback and escalate concerns appropriately

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person