F&b Gsa

4 days ago

Wakad Pune Maharashtra, India Gigadocs Softtech Private limited Full time

The F&B GSA - Butler is responsible for delivering personalized and high-level service to VIP and long-stay guests, ensuring comfort, satisfaction, and a memorable stay. The role combines food and beverage service, room service, and guest relations, with an emphasis on discretion, attention to detail, and proactive assistance.

**Key Responsibilities**:

- Welcome guests upon arrival and provide seamless check-in/check-out assistance in coordination with the Front Office.
- Serve meals, beverages, and amenities in guest rooms, suites, or private areas with attention to etiquette and presentation.
- Assist guests with unpacking, packing, and wardrobe management as required.
- Coordinate with kitchen, housekeeping, concierge, and laundry to fulfill special requests.
- Maintain guest preferences and anticipate needs to deliver highly personalized service.
- Set up and manage in-room dining, minibar arrangements, and VIP amenities.
- Handle laundry pickup/delivery and garment pressing with utmost care.
- Ensure cleanliness and readiness of guest rooms and private dining areas.
- Maintain daily logs and guest preference profiles in the property management system.
- Handle guest complaints or concerns with professionalism and follow-up.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

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