Customer Service Assistant

4 days ago

Kolkata West Bengal, India Phonepe Private Limited Full time

We are looking for a motivated and detail-oriented Customer Support Executive to join our team and assist our clients throughout the process of securing funding for their projects from partner banks, such as HDFC and IDBI. As a Customer Support Executive, you will play a vital role in coordinating with clients, collecting necessary documents, and ensuring a smooth flow of information between clients and bankers. Your excellent communication skills and strong organizational abilities will be essential in this role.

**Responsibilities**:

- Client Communication, Coordination and Document Collection, Document Submission, Draft Preparation, Bank Query Resolution.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment
- Life insurance
- Work from home

Schedule:

- Day shift

Application Question(s):

- What is current CTC ?
- What is your Expected CTC ?
- Are you Comfortable with Lokenath Tower. Street No. 194 CE Block, New Town. in 2 to 3 times in a month ?
- Okay with Flexibility to work in rotating shifts and offs. ?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer care executive: 1 year (required)
- Tele caller: 1 year (required)

**Language**:

- English (preferred)
- Bengali (required)
- Hindi (required)

Work Location: Remote

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Internet reimbursement
- Life insurance
- Work from home

Schedule:

- Day shift
- Rotational shift

Application Question(s):

- How many years of Customer care executive experience do you have?
- How many years of Tele caller experience do you have?
- What is current CTC ?
- What is your Expected CTC ?
- Are you Comfortable with Lokenath Tower. Street No. 194 CE Block, New Town. in 2 to 3 times in a month ?
- Okay with Flexibility to work in rotating shifts and offs. ?

**Language**:

- Hindi (required)
- Bengali (required)
- English (preferred)

Work Location: Remote

**Speak with the employer**

+91 8961017640

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