Sales Coordinator

1 week ago

Andheri East Mumbai Maharashtra, India Station Satcom Pvt Ltd Full time

**Role Overview**:
The Sales Coordinator will be responsible for supporting the sales team in driving lead generation, qualifying prospects, preparing proposals, coordinating sales activities, and ensuring customer satisfaction post-sale. The role requires strong communication, organization, and follow-up skills to help convert opportunities into long-term partnerships.

**Key Responsibilities**

**1. Lead Generation**
- Identify potential customers through inbound and outbound channels.
- Utilize marketing campaigns, industry events, referrals, and digital outreach to attract prospects.
- Leverage CRM systems and marketing automation tools to track and manage leads.

**2. Lead Qualification**
- Assess leads based on interest level, budget, decision-making authority, and timelines.
- Prioritize high-potential prospects for timely follow-up.

**3. Needs Analysis & Categorization**
- Gather and organize customer requirements into tiers: Essential (must-have), Performance (nice-to-have), and Delight (value-add).
- Prioritize needs based on business impact, urgency, and customer sentiment.

**4. Proposal & Solution Presentation**
- Prepare customized proposals based on customer needs and business goals.
- Clearly demonstrate product value, benefits, and ROI.
- Address queries and concerns through consultative selling approaches.

**5. Negotiation & Handling Objections**
- Discuss pricing, commercial terms, and implementation timelines.
- Resolve competitive comparisons, perceived risks, and other customer hesitations.
- Use effective negotiation techniques to arrive at mutually beneficial agreements.

**6. Closing the Sale**
- Facilitate the approval process, contract execution, and payment terms.
- Ensure timely documentation and compliance with company policies.
- Celebrate the closure and reinforce client partnership.

**7. Post-Sale Follow-up & Customer Success**
- Coordinate product onboarding, delivery, and after-sales service.
- Maintain regular engagement to ensure customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling based on evolving customer needs.

**Qualifications & Skills**
- Bachelor’s degree in Business Administration, Marketing, or related field.
- 2-4 years of experience in sales coordination, inside sales, or customer relationship management.
- Proficiency in CRM tools, MS Office, and digital outreach platforms.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.

Pay: From ₹30,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

**Speak with the employer**
+91 7977753793
Application Deadline: 15/08/2025

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