Customer Care Agent

2 days ago

Mohali district Punjab, India TEAMWORK SOLUTIONS Full time

**Position: Customer Care Agent (International Chat/Travel)**
**Location: Mohali**

**Responsibilities**:

- Provide exceptional customer support via chat for international clients in the travel industry.
- Handle inquiries, complaints, and requests promptly and professionally.
- Ensure customer satisfaction and retention through effective communication and problem-solving skills.

**Requirements**:

- Qualification: Minimum 12th grade or above.
- **Experience: At least 1 year of documented experience in International Chat/Travel background.**:

- Availability: Immediate joiner.
- Working Schedule: 5 days, rotational shifts.
- Salary: 30K CTC.

**Benefits**:

- Competitive salary package.
- 5 days working week.
- Rotational shifts.

**Job Types**: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service BPO: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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