International Voice Process Executive

4 days ago

Baner Pune Maharashtra, India JVW Technologies Full time

**Urgent Requirement Customer Support Executives for International voice Process**

**Required profile**
- Min 06 month of international Voice experience
- Proving Customer Support In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Experience resolving customer issues in billing,
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all customer queries.

**Perks and Benifits**:

- CTC 3.8 lpa to 4.9 lpa
- Joining bonus upto 20k
- Both way cab facility

**Call Sonam - 7480900914, Tanya - 9149313427**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental Pay:

- Joining bonus

Ability to commute/relocate:

- Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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