Alternative Fund Services

**JOB DESCRIPTION** Job title**

Associate - Alternative Fund Services - Transfer Agency

**Short Description**

Build your career in Hedge Fund & Private Equity operations components while working in the world’s most innovative bank.

**Posting description**

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Alternative Fund Services is a division within the CIB that provides fund administration and middle office services to single manager hedge funds, private equity, and fund of hedge funds. AFS is one of JPMorgan's fastest growing businesses and one of the fastest growing administrators in the market. Today AFS has over $540 billion in assets under administration and custody, over 1,200 employees and offices in New York, Boston, Dublin, Hong Kong, London and Sydney.

IR Ops is responsible for processing investor transactions and static data changes, maintaining the investor registers, pricing, producing and distributing reporting and responding to inbound inquiries. The team engages in strong partnership with the global IR teams in the Americas and Europe.

**Responsibilities**:

- Provide oversight and leadership for the delivery of Transfer Agency (TA) Operations Processing services, including the input, maintenance and accuracy of financial and non-financial data for clients across AFS
- Ensure accurate trade processing, review and reporting in accordance with the established work practices and procedures in TA Ops
- Maintain and enforce the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes; ensure team is ‘Always Audit Ready’ and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
- Allocate resources effectively during peak and non-peak work cycles; establish and monitor key performance indicators (KPIs) and key risk indicators (KRIs)
- Follow JPMorgan's established processes and procedures; Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk
- Engage in projects within your team and the TA Ops department including, but not limited to, system testing, etc. additionally, identify and action priority items within appropriate timeframes; escalate issues as necessary; relentlessly resolve aged items and maintain and update Standard Operating Procedures as required

**Required qualifications, capabilities and skills**
- Bachelor’s degree required
- Minimum 3 years’ experience in the Financial Services industry, preferably with prior experience in Alternative Funds
- Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook

**Preferred qualifications, capabilities and skills**
- Team player, professional and proactive approach to work, positive attitude and ability to collaborate and solve problems that involve multiple stakeholders
- Excellent interpersonal and organizational skills with excellent oral and written communication
- Ability to work with a high level of precision in a fast paced, deadline driven environment and work independently with strong follow through
- Dedicated to superior client service and able to remain poised under pressure

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets a