Front Office Associate

3 days ago

Dehradun Uttarakhand, India The Solitaire Hotel Full time

Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner.

Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.

Monitor all inquiries for reservation and manage all communication with guest for hotel rates and assist to increase revenue though occupancy.

Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.

**Job Types**: Full-time, Permanent

Pay: From ₹12,000.00 per month

Ability to commute/relocate:

- Dehradun, Dehradun - 248001, Uttarakhand: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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