Front Office Associate

2 days ago

Mahabaleshwar, India Zuper Hotels & Resorts Full time

*Welcome and greet guests in a warm and professional manner

*Assist guests with check-in and check-out procedures

*Provide information about hotel facilities, services, and local attractions

*Handle guest inquiries and requests, including room preferences and special arrangements

*Ensure accurate billing and process payments from guests

*Coordinate with housekeeping and other departments to address guest needs

*Respond to guest feedback and resolve issues in a timely and satisfactory manner

*Maintain a neat and organized front desk area

*Answer phone calls and direct inquiries to the appropriate department

*Contribute to a positive and welcoming atmosphere for guests

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Rotational shift

**Education**:

- Diploma (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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