Receptionist

1 day ago

Avalahalli Bengaluru Karnataka, India VR REVANKAR HOSPITAL Full time

Job Title: Front Desk Receptionist

**Job Description**:
**Responsibilities**:

- **Greet and Welcome Patients**: Warmly welcome patients and visitors, ensuring a friendly and inviting atmosphere in the reception area.
- **Appointment Scheduling**: Efficiently manage appointment schedules, coordinate with medical staff, and assist patients in booking appointments.
- **Patient Registration**: Accurately register new patients, collect necessary information, and maintain updated records in the hospital database.
- **Phone Management**: Handle incoming calls, direct inquiries to the appropriate department, and provide clear and concise information to callers.
- **Insurance Verification**: Verify patient insurance information, explain coverage details, and assist in processing insurance claims when necessary.
- **Billing Support**: Collaborate with the billing department to address patient queries, process payments, and provide assistance with financial inquiries.
- **Maintain Reception Area**: Ensure the reception area is tidy, organized, and stocked with necessary materials, creating a welcoming environment for patients and visitors.
- **Patient Guidance**: Assist patients with filling out forms, provide information on hospital services, and guide them through necessary procedures.
- **Coordinate with Medical Staff**: Communicate effectively with medical professionals and support staff to ensure seamless patient care and address any arising issues promptly.
- **Adherence to Policies**: Strictly adhere to hospital policies and procedures, including maintaining confidentiality of patient information and following safety protocols.

**Job Types**: Full-time, Permanent

Pay: ₹17,976.87 - ₹24,767.17 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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