Receptionist (Female Only)

**Job Title: Receptionist**
**Gender: Female only**
**Experience: Fresher only**
**Salary Range: 15,000 to 20,000**
**Office Location: Jagatpur
- Gota ,Ahmedabad, Gujarat 382481**
**Education: Any Graduate**
**Working Days & Timing: Mon to Sat | 10:00 AM to 7:00 PM**
**Vacant Position: 2**

**Roles & Responsibilities**:
**1. Front Desk Management**:

- Greet and assist clients, vendors, and visitors professionally.
- Route calls and messages to the appropriate departments (e.g., sales, production, design).
**2. Customer Service**:

- Provide initial information on printing services (e.g., offset, digital, large format).
- Respond to queries regarding order status, quotes, delivery timelines.
- Schedule appointments for client meetings, press checks, or design consultations.
**3. Administrative Support**:

- Maintain organized front-office operations.
- Manage office supplies and consumables (paper, toner, etc.).
- Handle incoming and outgoing correspondence (mail, couriers).
- Support the sales or account management team with paperwork (quotes, invoices). 4. Job Coordination Support:

- Enter job orders into ERP or MIS software (e.g., PrintSmith, EFI, Tharstern).
- Track the movement of printing jobs and keep clients informed of delays.
- Liaise with production or prepress teams to confirm schedules or proofs.
**5. File Handling & Prepress Coordination**:

- Ensure artwork is forwarded to the design/prepress department.
- Verify submission of required specifications (bleed, resolution, CMYK setup).
**6. Invoicing & Payments**:

- Assist in generating and dispatching invoices for completed jobs.
- Collect payments and issue receipts (cash, card, or online transfers).
- Keep records of transactions and forward them to the accounts department.
**7. Facility Presentation**:

- Ensure the reception area and waiting area are clean and professional.
- Display company brochures, business cards, and sample products effectively.
**8. Internal Communication**:

- Maintain communication between departments (sales, production, dispatch).
- Coordinate delivery or pick-up schedules with the logistics team.
**9. Compliance & Safety**:

- Maintain visitor logs and security protocols.
- Be familiar with basic workplace safety standards relevant to print facilities.
**10. Miscellaneous Tasks**:

- Help prepare materials for meetings or trade shows.
- Assist management with basic data entry or HR documentation (leave requests, timesheets).

**Skills**:

- Clear verbal and written communication to interact with clients and internal teams.
- Professional and courteous demeanor in handling client inquiries or complaints.
- Ability to manage high-pressure situations with calm and efficiency.
- Familiarity with basic printing terminology and processes (offset, digital, wide-format, finishing)
- Handle multiple client inquiries, job entries, and admin tasks simultaneously.
- Prioritize urgent jobs or customer needs based on production schedules.
- Accurate data entry of job orders, client information, and delivery instructions.
- Verify file formats, artwork specs, and customer instructions before forwarding to prepress or production.
- Efficiently coordinate appointment scheduling, job tracking, and front desk tasks.
- Ensure follow-ups on pending jobs, client calls, or proofs awaiting approval.
- Filing, documentation, invoicing, and mail handling.
- Managing office supplies and coordinating with vendors when necessary.
- Build rapport with regular clients, suppliers, and co-workers.
- Remain patient and composed, even with demanding or last-minute client requests.
- Quickly assess and escalate production or client issues to the appropriate department.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Language**:

- English (preferred)

Work Location: In person