Spa Therapist

3 days ago

New Delhi, India IHCL Full time

Job Responsibilities

**Spa Therapist**

**Reports to - Spa Manager/ Incharge**

**Responsibilities**
- Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner as per Jiva Standards.
- Maintaining equipment and inventory of products.
- Acknowledging and responding to relevant customer queries, needs and expectations.
- Perform opening and closing procedures.
- Schedule guest appointments.
- Arrange workstation, treatment room, and drapes.
- Helps promoting the massage to the SPA members and the hotel guests.
- Monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times.
- Uphold hygiene standards and follow health and safety regulations.
- Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.
- Maintain positive guest relations at all times and maintain client details and confidentiality.
- Fill out necessary reports or data at the end of each session.
- Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers.
- Carry out any other duties assigned by management.

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