Teaching Assistant

**About Us**:
NCR Eduservices, a leading provider in educational services, delivers a comprehensive suite of solutions including e-tutoring, content development, academic delivery quality management, and extensive back-office support. Dedicated to addressing challenges for educational organizations, instructors, and learners through innovative strategies, the company is focused on enhancing education quality and accessibility. It holds ISO 9001:2015 and ISO 27001:2013 certifications, underscoring its commitment to quality management and information security.
- **Position: Teaching Assistant (Marketing)**
- **Location: Remote (Work from Home)**
- **Job Type: Full-Time**
- **Working Days: 6 Days a Week (1st & 3rd Saturdays Off)**
- **Working Hours: Between 12:00 PM to 3:00 AM IST (9 hours/day within this range)**

**Key Responsibilities**:

- **Academic Support**:Provide academic and administrative assistance to undergraduate or postgraduate students. Respond to academic inquiries within 24 hours—preferably within 1 hour during regular working hours.
- **Proactive Engagement**:Reach out to each student at least twice a month and conduct one-on-one sessions to review progress, address concerns, and answer questions based on a predefined checklist.
- **Grading**:Mark and grade 2 to 4 assignments per module each term. Collaborate with additional markers if needed to ensure all assignments are returned within one week.
- **Collaboration**:Work closely with the tutor manager and professors to maintain consistency in grading and support processes.
- **Monitoring and Feedback**:Track student progress and provide regular updates to the manager. Deliver constructive feedback to help students improve their work.
- **Administrative Support**:Serve as the main point of contact for academic-related inquiries and provide administrative support to academic staff and faculty members.
- **Communication**:Facilitate prompt and effective communication between academic staff and students to address queries and concerns efficiently.
- **Student Feedback**:Strive for positive feedback by ensuring high-quality support and regularly incorporating student input into service improvements.

**Required Qualifications & Skills**:

- **Ph.D. in Marketing or Business Administration with Marketing emphasis, or Doctorate in Business Administration with Marketing or Digital Marketing emphasis, or a doctorate in a different business field with minimum of at least 18 semester credit hours at the doctoral level in Marketing**
- Minimum 2 years in industry in either traditional or digital marketing, with a focus on decision-making, campaign management, and performance analytics
- **Preferred: Experience in online teaching, tutoring, or as a Teaching Assistant.**
- Exceptional written and spoken English skills (C2 level or native proficiency).
- **Proficiency in Canvas LMS or similar online learning platforms.**
- Familiarity with plagiarism detection tools and grading systems.
- Strong organizational and multitasking skills.
- Ability to simplify complex business/finance concepts for students.
- Passion for teaching and commitment to academic excellence.
- Strong collaboration and interpersonal skills.

**Who We’re Looking For**:

- Subject matter expert in Marketing and related business concepts.
- **Excellent communicator and engaging teacher.**
- A team player with strong leadership and organizational skills.
- Familiarity with Canvas LMS or similar tools is a strong plus.

**Application Process: Ready to drive your career to new heights? Here's how to apply**:

- In your cover letter, share why you're excited about this role and how your skills align with our requirements.

Schedule:

- Day shift

Work Location: Remote