Hospital Pro

**M INCARE MEDICAL CENTRE & RESEARCH INSTITUTE, Alappuzha, Kerala** is a 10 bedded Medical Centre which includes Allopathy, Ayurveda, Homoeopathy, Naturopathy, Siddha. **We are in search for a PRO whom already have an experience in Hospital.**

**Roles & Responsibilities**:

- All feedback forms scanned and stored in software
- Patient complaint to be raised in issue entry page Meeting
- Meeting with In-charge about daily work schedule Rounds
- Convey the patients about the available treatments and make proper understanding about the treatment and the packages available for the relevant condition.
- Maintain & Verify the treatment charts daily of Inpatients according to the prescribed format given.
- Critical Areas (Allocated by In-charge) Works to be done in Rounds Complaints to be collected from Patient and Patient attendants. Minor complaints to be intimated to the concerned department immediately Sensitive issues will be handled with the help of PSO In-charge Collecting the feedback of discharged patients Counselling to be given for the needed patients as per doctors, Staffs or attendants request. Compulsory counselling given for Patients admitted about the diet given by doctors.
- Counselling Register - List of counselling patient to be entered in the register manually Weekly. Work Feedback Collect feedback form from all suggestion boxes. All feedbacks sent to concern incharge for their remarks. Feedback with incharges remarks are submitted to OM Send thanks letter to the patients.

Meeting
- Executive Council Meeting Monthly Work Reports
- Preparation of feedback consolidation report for IP
- Preparation of feedback consolidation report for OP
- Preparation of Discharge process report
- Preparation of Probable date of discharge (PDD) report
- To raise department indent items, To do list Training
- 100% feedback collection - 100% patient satisfaction

Contact Dr Sameer Shereef - 9744491144

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Alappuzha, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9744491144