Cloud ERP Adoption and Experience Office Architect

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**What you'll do**

As an Cloud ERP Adoption and Experience Office Architect, you’ll:

- Define and lead adoption strategies across the Customer Value Journey (CVJ), aligning with senior leadership to shape roadmaps and drive transformative programs.
- Act as a thought leader, developing and implementing adoption frameworks across the organization.
- Identify key customer segments and create targeted campaigns (1:Many, 1:Few, 1:1) to boost license consumption, product feature usage, and innovation adoption.
- Manage programs using the Missions Framework, tracking ROI and impact.
- Collaborate with cross-functional teams across ASC, Product, Presales, S-CSMs, and EAE’s to ensure seamless execution.
- Build and manage communities to foster knowledge sharing and thought leadership.
- Monitor partner progress and establish feedback loops to drive continuous improvement.

**What you bring**
- Strong delivery experience with a background in a specific LoB/Industry.
- Keen interest in learning new tools and exploring emerging topics with a growth mindset.
- Proven ability to manage renewals, reduce churn, and drive adoption.
- Experience leading cross-functional teams and managing global initiatives in a matrix environment.
- Strategic mindset with the ability to influence senior leadership.
- In-depth knowledge of SAP Cloud ERP solutions, Cloud Technology, and BTP.
- Knowledge of RISE with SAP Methodology and SAP Business Suite is a plus.
- Exceptional communication skills to create impactful campaigns and engage diverse audiences.

Work Experience & Additional Skills
- 10+ years of experience in Services, Product Management, Sales, or Pre-Sales.
- Strong understanding of SAP’s strategy, internal processes, and contribution to customer success.
- Prior experience in designing and implementing end-to-end On-Premise and Cloud Solutions.
- Ability to work effectively across virtual, global teams.
- Fluency in English (written and spoken) and willingness to travel globally.

**Meet your team**

The Cloud ERP Adoption and Experience Office is a new team within Cloud ERP, created to drive adoption strategies across the CVJ. This is a fantastic opportunity for motivated individuals to help shape and scale the Cloud ERP adoption mandate in a dynamic environment.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 417929 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.