Associate-platform

**Position: Associate - Platform**

**Location**: Ahmedabad Organization: ImpactBox (CSRBOX Group)**Compensation**: INR 3-5.5 LPA (commensurate with experience and expertise)**Experience Required**: 1-3 years in digital platforms, program coordination, or content management (preferably in the social impact or CSR ecosystem)

**Connect Purpose. Power Platforms. Amplify Impact.**

At **ImpactBox**, the technology arm of **CSRBOX**, we merge social purpose with digital innovation. Our goal is to amplify the reach and efficiency of CSR and development initiatives by creating scalable tech platforms that bridge gaps, improve transparency, and drive data-driven decision-making.

We’re looking for an **Associate - Platform** to join our **Ahmedabad** team—someone who thrives at the intersection of digital systems, stakeholder coordination, and content strategy. This is a dynamic role for individuals who want to shape how technology is used for impact at scale.

**Why This Role Matters**

You’ll be a key part of the **Platform vertical** of CSRBOX, managing interfaces that connect non-profits, CSR teams, funders, and implementers. Whether it’s curating high-quality content, onboarding users, or managing platform functionality—you’ll help transform how development stakeholders discover, collaborate, and deliver change.

**Key Responsibilities Platform Management & Operations**
- Support end-to-end management of CSRBOX’s digital platforms including partner onboarding, content uploads, and system maintenance.
- Troubleshoot technical issues in coordination with the tech team and ensure smooth platform functionality.
- Monitor usage metrics and provide regular reports on engagement and traffic.

**Content Coordination & Curation**
- Assist in curating and uploading high-quality program profiles, case studies, and resources.
- Ensure accuracy, relevance, and consistency in platform content across categories.
- Collaborate with internal teams to keep digital assets updated and aligned with organizational goals.

**Stakeholder Support & Engagement**
- Act as a support interface for non-profits, CSR partners, and users of the platform.
- Guide partners through onboarding, usage, and content submission processes.
- Facilitate webinars, training, and demos to increase adoption and usability.

**Data Tracking & Reporting**
- Maintain dashboards and generate platform performance reports.
- Track user trends and recommend platform enhancements based on data insights.
- Contribute to feedback loops for improving UX/UI and overall platform design.

**What We’re Looking For**
- Graduate/Postgraduate in Communications, Development Studies, IT, or related field.
- 1-3 years of experience in platform management, content coordination, or CSR/digital program roles.
- Strong attention to detail, coordination skills, and a tech-savvy mindset.
- Basic understanding of the CSR ecosystem or social impact sector is a plus.
- Good communication skills in **English and Hindi**.
- Familiarity with tools like WordPress, CRM dashboards, Google Workspace, and content management systems.

**What You’ll Gain**
- Opportunity to shape and scale digital platforms used by hundreds of social sector organizations.
- Work with a cross-functional team of CSR experts, tech developers, and impact communicators.
- Develop skills in digital project coordination, stakeholder management, and platform analytics.
- Join one of India’s most dynamic social impact networks committed to innovation and equity.

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment

Schedule:

- Day shift

**Experience**:

- platform management,: 3 years (preferred)

Work Location: In person