IT Admin

**Job Title: IT Support**

**Job Overview:

- We** are seeking a highly motivated and tech-savvy **IT Support / Network Engineer** with at least **1 year of relevant work experience** to join our dynamic team. This is a night shift role, aligned with US business hours, offering you the opportunity to play a key role in maintaining the seamless operation of our IT infrastructure. If you are passionate about troubleshooting, eager to learn new technologies, and thrive in a fast-paced environment, this is the perfect opportunity for you

**Key Responsibilities**:

- **Technical Support**: Provide timely and efficient support for a variety of hardware and software issues across PCs, laptops, printers, cameras, and network devices.
- **System Configuration & Installation**: Install, configure, and maintain Windows operating systems on end-user devices and servers.
- **Network Management**: Troubleshoot and resolve issues related to LAN, WAN, biometric attendance systems, routers, and switches to ensure network reliability.
- **Maintenance & Monitoring**: Perform routine system updates, patching, and security checks to ensure systems remain secure and up-to-date. Proactively monitor the network for potential issues and resolve them swiftly.
- **Collaboration**: Work closely with team members to troubleshoot and resolve technical issues, while maintaining a high level of communication with other departments to ensure user satisfaction.

**Qualifications & Skills**:

- **Work Experience**: A minimum of **1 year of hands-on experience** in an IT support or network engineering role.
- **Networking Knowledge**: A solid understanding of networking fundamentals, including IP addressing, DNS, DHCP, and subnetting.
- **Technical Proficiency**: Hands-on experience with **Windows** (including Server 2008/2009/10), **iOS**, and **Linux** environments.
- **Troubleshooting & Problem Solving**: Strong analytical skills with a focus on troubleshooting and resolving hardware, software, and network issues efficiently.
- **Communication & Teamwork**: Excellent communication skills with the ability to collaborate effectively across teams, and a customer-centric approach to technical support.
- **Eagerness to Learn**: A proactive attitude towards learning new technologies, tools, and processes to stay ahead in the IT landscape.
- **Bonus**: Any additional certifications or experience with network protocols, security, or virtualization would be an advantage.

**Why Join Us?**
- **Opportunity to Grow**: Gain hands-on experience in diverse IT environments and support technologies, with opportunities for career growth and skill development.
- **Collaborative Team Environment**: Be part of a supportive and dynamic team that values learning and innovation.
- **Night Shift**: Enjoy the Night Shift of working during US business hours, which also allows you to explore your day outside of work.

**Benefits**:

- 5 days working
- Saturday
- Sunday off
- Free Cab facility
- Free meal
- Fun Friday activities
- Team motivation activities every week
- Rewards & recognition (Monthly)
- Other perks

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Provident Fund
- Work from home

Work Location: In person

**Speak with the employer**
+91 9779827489