International Us Voice Process(Bpo)

2 weeks ago

Mohali Punjab, India InfluxService Full time

**International US Voice Process(BPO)**

**EXPERIENCE:

- Fresher**

**LOCATION:

- Mohali, Punjab**

**Languages:

- English (required)**

**QUALIFICATION:

- Must be Graduated**

**INTERVIEW:

- Walk-in-interview**

**NIGHT SHIFT**

**ROLE & RESPONSIBILITIES**:

- The primary task of a Client service is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing Client service by providing resolution to their complicated queries and issues.
- Provide Client support via phone calls for international Client.
- Manage Client expectations and ensure customer satisfaction.

**SKILLS:

- **
- Should have good Verbal communication.
- Should be flexible enough to adapt to any environment or changes happening in the sector.
- Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
- Ability to work in shifts including nights.
- Excellent problem-solving and customer service skills.

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

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