Restaurant Captain

**Job Summary**:
The Restaurant Captain plays a pivotal role in delivering an exceptional dining experience by supervising restaurant service operations and ensuring guests receive prompt, courteous, and efficient service. With a strong background in hospitality, the Captain leads by example, coordinates with the service team, and maintains high standards of cleanliness, service quality, and guest satisfaction.

**Key Responsibilities**:

- Supervise daily restaurant operations to ensure smooth service flow.
- Greet and welcome guests professionally; assist with seating arrangements.
- Take orders and ensure timely, accurate service delivery.
- Coordinate with kitchen and bar staff for order execution.
- Monitor table settings, cleanliness, and overall dining ambiance.
- Train, guide, and support service staff to uphold hospitality standards.
- Handle guest complaints professionally, ensuring guest satisfaction.
- Ensure compliance with hygiene, safety, and quality standards.
- Assist with inventory control and requisition of supplies.
- Promote menu items, upselling food and beverages when appropriate.
- Maintain shift reports, guest feedback logs, and handover notes.

**Requirements**:

- Diploma/Degree in Hotel Management or related field.
- Minimum 2-3 years of experience in F&B service, preferably in a fine-dining or hotel setting.
- Excellent communication and interpersonal skills.
- Leadership ability with a hands-on, customer-focused approach.
- Good knowledge of food & beverage menus, service techniques, and hygiene standards.
- Flexible to work in shifts, weekends, and holidays.

**Skills & Competencies**:

- Guest-oriented mindset with attention to detail.
- Team player with problem-solving skills.
- Strong sense of responsibility and ownership.
- Knowledge of POS systems and reservation platforms.
- Multilingual ability is a plus.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person