Hospital Receptionist

1 week ago

Navrangpura Ahmedabad Gujarat, India Solar Hospital Grace GPS Healthcare Pvt. Ltd. Full time

**Key Responsibilities**:

- Greet and assist patients and visitors in a courteous and professional manner
- Manage incoming phone calls, provide information, and transfer calls to appropriate departments
- Handle patient registration, appointment scheduling, and follow-up coordination
- Maintain and update patient records in the hospital management system
- Ensure front desk area is tidy, presentable, and equipped with necessary materials
- Guide patients regarding hospital services, billing, insurance, and procedures
- Coordinate with medical and nursing staff for smooth patient flow
- Address patient concerns or escalate them to the appropriate authority
- Maintain confidentiality of patient information in compliance with hospital policies
- Manage daily reporting related to OPD patient flow and appointment schedules

**Skills & Competencies**:

- Excellent verbal and written communication skills (English, Hindi, Gujarati preferred)
- Strong interpersonal and customer service skills
- Proficiency in MS Office and hospital management software
- Ability to multitask and handle pressure in a fast-paced environment
- Professional grooming, punctuality, and a patient-friendly approach

Pay: ₹8,086.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Work Location: In person

Application Deadline: 22/08/2025
Expected Start Date: 25/08/2025

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