IT Support

1 week ago

Bhubaneshwar, India Persistent Network Pvt.Ltd Full time

To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.

**IT Support Engineer Responsibilities**:

- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.

**IT Support Engineer Requirements**:

- Bachelor’s degree.
- Proven work experience as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Experience with scripting languages such as Perl or Shell.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9337977199

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