Servicenow Architect

9 hours ago

Hyderabad Telangana, India OTM Labs Full time

**Key Responsibilities**
- Define and maintain ServiceNow architectural standards, best practices, and governance
- Lead design and implementation of scalable and secure ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, or other modules
- Translate business requirements into functional and technical designs in collaboration with stakeholders
- Provide hands-on architecture, development guidance, and mentorship to development teams
- Lead architectural reviews, technical assessments, and instance health checks
- Design and oversee integrations with external systems using APIs, web services, and orchestration
- Manage ServiceNow upgrades, patching, and roadmap planning
- Ensure performance, scalability, and maintainability of the ServiceNow platform
- Partner with business leaders, project managers, and developers to drive solution delivery
- Stay current on ServiceNow features, capabilities, and roadmap
- Hands on Experience on ServiceNow Analytics for monitoring KPIs and Metrics.

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