Non Voice Process

4 days ago

Chennai Tamil Nadu, India Vcars auto private limited Full time

Transaction Processing: Managing orders or other transactions digitally. Information Dissemination: Providing timely and accurate information to customers.
- Record Keeping: Maintaining logs of customer interactions, issues, and resolutions.
- Content Moderation: Reviewing and managing online content, depending on the specific industry.
- Back-End Tasks: Performing various administrative or support functions without direct customer interaction.
- Required Skills Strong Written Communication: The ability to articulate clear, concise, and polite messages.
- Typing and Digital Literacy: Proficiency in using keyboards and various software tools for customer support and data management.
- Attention to Detail: Crucial for accurate data entry and resolving complex customer issues.
- Problem-Solving Skills: A solution-oriented mindset to effectively address customer issues.
- Patience and Empathy: Essential for handling customer complaints with understanding.
- Chat Support: Engaging with customers in real-time via website or app chat.
- Social Media Support: Addressing customer issues and providing information on social platforms.
- Online Tickets: Managing customer support requests submitted through online ticketing systems.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Work from home

Work Location: In person

**Speak with the employer**
+91 9789636975

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