Network Voice 9 to 12 Years Mumbai, Bengaluru

3 days ago


Mumbai Maharashtra, India Capgemini Full time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
- Experience in designing; implementation; optimization; and maintenance of our voice communication systems.
- Experience in voice communications; with a focus on VoIP; PBX; SIP; and Unified Communications technologies.
- Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions.
- Expertise in troubleshooting voice call routing issues; call quality problems; SIP trunking; and integration with other systems.
- Strong experience with voice network architecture; including call flows; numbering plans; and voice routing.
- Solid understanding of network fundamentals (TCP/IP; DNS; DHCP; VLANs) and how they relate to voice and multimedia communications
- Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms.

**Primary skills**:

- Experience in designing; implementation; optimization; and maintenance of our voice communication systems.
- Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms.
- Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions.

**Secondary skills**:

- Proven ability to manage and support mission-critical voice systems and services with a focus on reliability and performance.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.



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