Customer Service Representative

2 weeks ago

Ahmedabad, India Esmsys Pvt Ltd Full time

**Require Customer Service Representative
- OPL**:
**Main Activities**:
Understand and acquire thorough knowledge of various products of the company

Handling customer queries with right solutions

Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

**What are we looking for**:
HSC or Graduate

Fresher / 01 year experience of relevant work

Good verbal communication skills in English and Hindi is must

Excellent telephone etiquette and ability to demonstrate professional grammar and diction

Good relationship skills with understanding of client service

Proficient in using MS Office Software mainly Word, Excel, Outlook

Good general knowledge of Banking sector will be an added advantage

**Job Types**: Full-time, Fresher

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Flexible shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: One location

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