Credit Controller
2 weeks ago
Job ID:37969
Location:Mumbai: Solitaire Corporate Park
Position Category:Finance
Position Type:Employee Regular
We have an number of Credit Controller positions available at LRQA, where we offer hybrid working option as well as many other benefits. If you are an experienced credit controller please see below:
**Key Responsibilities**:
- Fluent Language Speaker (English other European languages desirable)
- Responsible for collection of outstanding debt from across UKI&AMER customer base.
- Liaise with all necessary stakeholders (internal and external) to ensure assigned customer accounts are fully reconciled.
- Perform account reconciliations and advise on credit and payment allocations.
- Responsible for management of query resolution on Customer Invoices.
- Reconcile disputes promptly within the Business Service Level Agreement.
- Review and advise on customer risk assessment and credit analysis.
- Assist with new process implementations
- Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work compromises your safety or health.
- Report in timely manner all incidents including near miss and safety observations (NMSO) accidents and injuries and raise health and safety concerns with your line manager.
**Essential Criteria**:
- Minimum 2 years’ experience within a Collections Team
- Experience of managing debt collections and speaking with customers
- Excellent interpersonal skills and enjoys the challenge of meeting targets
- Excellent customer service skills across multiple locations
- Industry or shared service experience (SSC) in a Collections environment
- Fluency in written & oral English (dependant on the role second language will be required)
- Good Team player
**Desirable**:
- Fluency in a number of European languages.
- Experience of working with foreign currencies would be beneficial
- Ideally part qualified or qualified through experience
- Experience with ERP systems, SAP - BYD
Diversity and Inclusion at LRQA:
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.
Together our employees make our communities better and we want you to be part of our diverse team
LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
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