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Product Trainer
2 weeks ago
**JOB DESCRIPTION**
**Product Trainer - New Client Onboarding & Support**
**Designation**:Training & Onboarding Associate
**Department**:Training
**Job Type**:Full-time
**Experience**:0-1** years of experience
**Location**: Hyderabad
**Open Positions**:1
**What’s in offer for you**
- Be part of an exciting journey of riding the technology wave to power a connected world
- Excellent collaborative culture that foster the thought leader in YOU.
- Matured start up culture that nurtures Research, Innovation and Growth Mindset
- Competitive work environment that recognizes and rewards individual excellence in team mode.
- Work space that believes in total well-being of employees with their individual needs.
- Covers your needs with our comprehensive benefits package, medical insurance and other benefits schemes
- Prioritized work/life balance with our flexible PTO
- A growth company that can propel your career with commitment.
- Together we grow, excel and celebrate
**About the Role**
We are looking for Product Trainer who specializes in training and supporting newly onboarded clients. Primary role involves in training the client, once they On-Board the Platform. Training would involve on the features of the product, giving a detailed explanation about the features and its functionality. Post training you will be involved with initial onboarding support to the client till they are accustomed to the product.
**What You’ll Be Doing**
**Key Responsibilities**:
- Create, coordinate, and deliver world-class Onboarding and Ongoing training to Clients.
- Collaborate with the Reporting Manager in creating learning strategies for the Teams & Clients
- Work with the Clients to identify areas where additional training would improve their team's performance.
- Work with a Goal to provide knowledge transfer to the Client & update themselves on the latest developments of the products and the messaging around them.
- Maintain learning modules by updating/revising them on an ongoing basis based on the updates from internal stakeholders
- Support the Client in developing efficient onboarding with the training provided around product.
- Ensure quality training is provided to the clients with doing QA of calls and documentation.
- Provide support and ensure process adherence
**Profile Requirements**
Basic criteria
- Minimum 1+ years of experience in a corporate environment, with some relevant experience focused on product and process training.
- Excellent verbal and written communication skills in English
- Excellent presentation and facilitation skills
- Excellent interpersonal skills
- Good knowledge of current technologies and systems
- A hands-on approach toward learning & development
- Proficient in MS Office tools
- Experience working with remote teams
- Experience in delivering training through webinars
- Desirable: Malayalam & Tamil Added advantage
**Preferred Industry/Background**: Product Training
**Salary & Compensation**: up to 5 LPA+ mobile allowance + other benefits (as per industry norms)
**Salary**: ₹303,538.77 - ₹569,148.12 per year
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Shift allowance
**Speak with the employer**
+91-XXXXXXXXXX
