Academic Advisor

2 days ago

Bangalore Urban District Karnataka, India Unext Learning Pvt Ltd Full time

**KEY ACTIVITIES & RESPONSIBILITIES**
- To be the first level - point of university contact for the student.
- To act as an interface between the Student and the University departments.

To track and communicate students, their academic progress, submission requirement and its status, in accordance with

the University session calendar.chat- To nurture students in completing their academic requirements in a timely manner.

To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to

answer studentsʼ specific requirements/ queries and also receive inbound calls whenever required to address studentʼsTo achieve high student satisfaction by providing a personalized - precise and elaborate reply based on the student

query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting

quality measures, accuracy & timelines in addressing the student queries- To create and follow processes and recommend process improvements

To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is

provided to the student within the TAT.- To achieve high re-registration of students to next semester and high program completion rate.
- To provide a precise and concise information through effective communication technique
- To adapt and handle changing situations and environments efficiently
- To use effective data points and interpersonal skills to resolve conflict situations
- Refrain students from the last-minute submission of IAs, Project Synopsis and Project report

INTERNAL & EXTERNAL INTERACTIONS
- Internal: Course Coordinators, Student support executives
- External: Students, External Faculty/ SME

PROFILE REQUIRED

Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications

/Information Technology Stream.- 2 - 6 yearsʼ Experience in academics/student counselling

Skill & Knowledge:

- Good knowledge of a University Academic Processes
- Interpersonal and organizational skills
- Knowledge of ticketing system & any CRM

Competencies:

- Verbal, Listening and Written communication skills
- Problem analysis and solving skills
- Stress tolerance and attention to detail
- Team working Quick learner with an ability to multitask and attention to detail.
- Should be willing to work on weekends on a rotation basis.
- Building strong relationship with students as well as within the organization

Pay: ₹14,686.33 - ₹45,139.49 per month

Schedule:

- Day shift

Work Location: In person

  • Academic Advisor

    4 days ago

    Bengaluru, Karnataka, India Happy Staffers Services Full time

    **Introduction** The Academic Advisor will provide comprehensive guidance to students on academic planning, course selection, and degree progress. An Academic Advisor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives. This role requires effective communication, problem-solving, and a student-centered approach...

  • Academic Advisor

    4 days ago

    Bengaluru, Karnataka, India DSA GLOBAL PVT LTD Full time

    **Job Title: Academic Advisor** **Location**:banglore **Department**: Academic & Student Services **About KlickEdu** KlickEdu is a leading study abroad consultancy, helping students navigate the global education landscape. We provide expert advice and personalized support to ensure academic success and career growth for students pursuing international...

  • Academic Counsellor

    2 days ago

    Bengaluru, Karnataka, India Genixo info solutions Full time

    *ACADEMIC COUNSELOR* **Preferred Language - English, Hindi,Bengali**, **it's Mandatory** we are looking for an Academic Advisor to join our team and help students progress through their academic journey. An Academic Advisor’s responsibilities include overseeing new student orientation, helping students choose classes, and helping students determine their

  • Academic Advisor

    3 days ago

    Bangalore, India PW (PhysicsWallah) Full time

    Job Description – Academic Counselor (PM/ DM) Location: Bangalore (HSR Layout) : On-site Experience: 1–3 years Laptop: Mandatory Requirement Languages: English & Hindi About the Role We are seeking a dynamic and enthusiastic Academic Counselor to join our team at Physics Wallah. This role is pivotal in driving student enrollments by...

  • Data Science Advisor

    2 hours ago

    Bangalore, Karnataka, India Dell Full time

    Data Science Advisor Data Science is all about breaking new ground to enable businesses to answer their most urgent questions Pioneering massively parallel data-intensive analytic processing our mission is to develop a whole new approach to generating meaning and value from petabyte-scale data sets and shape brand new methodologies tools statistical...

  • Academic Counselor

    4 days ago

    Indiranagar, Bengaluru, Karnataka, India Digital Academy 360 Full time

    Job Title**:Academic Counselor / Advisor in Digital Marketing** Roles and Responsibilities: - To counsel the students who walk in for the enquiry for the course of Digital Marketing and Content Writing (Training will be provided for this). - **No field work** involved. **No cold calling** is practiced. - Convert hot leads - Students, Entrepreneurs, Working...

  • Academic Counselor

    4 days ago

    Indiranagar, Bengaluru, Karnataka, India Digital Academy 360 Full time

    Job Title**:Academic Counselor / Advisor in Digital Marketing** Roles and Responsibilities: - To counsel the students who walk in for the enquiry for the course of Digital Marketing and Content Writing (Training will be provided for this). - **No field work** involved. **No cold calling** is practiced. - Convert hot leads - Students, Entrepreneurs, Working...

  • Academic Counsellor

    2 weeks ago

    Ernakulam District, Kerala, India ZEAK US Full time

    As our Academic Coordinator, you’ll create and maintain positive relationships between students and the institution, from the time when they are prospective students until graduation. You’ll develop and plan events, training sessions, and resources to facilitate strong student retention and achievement. You will also work with alumni to foster successful...

  • Academic Advisor

    1 week ago

    Bengaluru, Karnataka, India WizKlub Full time

    I_nfinity Learn - Inside Sales Academic Counsellor / Sr. Academic Counsellor _ Job Description (Fresher & Experienced) **About Infinity Learn: - ** Infinity Learn, backed by Sri Chaitanya Education Group, is a hub of DIGITAL TALENT who are well-equipped to define the futuristic approach for the learners. Our result-oriented andpassionate team is...

  • Program Advisor

    4 days ago

    Mysuru, Karnataka, India University of the People Full time

    University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 126,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. We believe that higher education is a basic human right and that it can transform not only the...