Front Office Executive

1 week ago

AJCBose Road Kolkata West Bengal, India Ashika Group of Companies Full time

Responsibilities:
Reception Duties:

- Greet visitors warmly and ensure they are comfortable.
- Answer phone calls, take messages, and redirect calls to appropriate personnel.
- Handle inquiries and provide accurate information to clients, customers, and visitors.
- Manage the reception area, ensuring cleanliness.

Administrative Support:

- Assist in clerical tasks such as typing, filing, photocopying, scanning, and faxing documents.
- Maintain office supplies inventory by checking stock and anticipating needs.
- Coordinate and schedule appointments, meetings, and conferences.
- Handle incoming and outgoing mail and packages.
- Assist in the preparation of reports, presentations, and correspondence.

Customer Service:

- Provide exceptional customer service to all guests and clients.
- Address customer complaints and escalate issues to the appropriate personnel if needed.
- Ensure customer inquiries and concerns are resolved promptly and effectively.

Data Management:

- Maintain and update contact lists and employee directories.
- Ensure accuracy and confidentiality of all information.

Technology Skills:

- Proficient in using office equipment such as printers, scanners, and fax machines.
- Familiarity with basic computer software (e.g., Microsoft Office).

Qualifications:

- High school diploma or equivalent; additional certification in Office Management is a plus.
- Proven experience as a front office executive or similar administrative role.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to work well under pressure in a fast-paced environment.
- Attention to detail and problem-solving skills.
- Familiarity with administrative and clerical procedures.

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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