Sales Promotor
3 days ago
**Only Females**
Must be good in follow up and interpersonal skills.
Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Veritas business units as needed.
A good working environment and supervisor which the other BPOs cannot commit, you will get here.
Follow communication scripts when handling different topics, Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives, Build sustainable relationships and engage customers by taking the extra mile.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
**Requirements**:
She should be comfortable working from Phase 1V Udyog Vihar, Gurugram
She should be comfortable working till 9 PM
She should be comfortable working 6 days
Should be a graduate
**Experience**
1 Year International BPO/ 1 Year Aviation/ Hospitality Experience
Salary
40k CTC
**Salary**: ₹22,000.00 - ₹39,826.01 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Morning shift
COVID-19 considerations:
Yes
Ability to commute/relocate:
- Sector 18, Haryana 122001, Gurgaon - 122011, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
**Speak with the employer**
+91-XXXXXXXXXX
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