Hiring for Female Telecallers

3 days ago

Coimbatore Tamil Nadu, India Appzeon Full time

**Job Summary**:
We are seeking an enthusiastic and dedicated female telecaller to join our team. The telecaller will be responsible for making outbound calls to potential customers, answering inbound inquiries, maintaining customer relationships, and achieving sales targets.

**Key Responsibilities**:

- Make outbound calls to prospective customers to promote and sell products/services.
- Explain the product/service benefits, features, and prices.
- Answer questions and address concerns about the products/services.

**Inbound Calls**:

- Handle incoming calls from customers regarding inquiries, complaints, or support issues.
- Provide accurate and timely information to customers.
- Resolve customer queries effectively.

**Customer Relationship Management**:

- Maintain a database of customer information and contact details.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Update customer records and manage leads.

**Sales and Targets**:

- Achieve monthly and quarterly sales targets.
- Upsell and cross-sell additional products/services to existing customers.
- Record sales and customer information accurately in the CRM system.

**Communication**:

- Maintain a professional and courteous demeanor with customers.
- Communicate effectively with team members and management.
- Participate in team meetings and training sessions.

**Feedback and Improvement**:

- Provide feedback to the team lead/manager on customer interactions.
- Suggest improvements in the telecalling process and customer handling techniques.

**Job Types**: Full-time, Permanent

Pay: ₹8,436.02 - ₹30,692.79 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

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