QA-international Chat Full-time

2 weeks ago

Mumbai, India HyreFox Consultants Full time

Design Audit forms in line with process guidelines across touchpoints.
- Work with supervisors and management to ensure that all the associates are meeting the quality standards.
- Monitor Chats as per audit forms & identify Fatal & Non-fatal errors.
- Identifying historical trends through data analysis to identify agent training needs.
- To conduct regular Feedback sessions for Agents.
- Publish daily, weekly & monthly Quality Reports.
- To conduct calibration sessions with operations and training team.
- Conduct quality improvement sessions for agents
- Define SOPs as per process updates/product developments & cascade to team.
- Identify product changes basis transaction audits.

**Other Details**:

- **Keywords**:.

**Location**
Mumbai

**Job Title**
QA-International chat

**Experience**
1.5 yrs - 0.0 yrs

**CTC**
INR 0.00 lacs - 4.50 lacs

  • Zennia Chat- International Chat Process Full-time

    6 days ago

    Mumbai, India HyreFox Consultants Full time

    **Other Details**: - **Keywords**:.. **Location** Mumbai **Job Title** ZENNIA CHAT- International Chat Process **Experience** 2.0 yrs - 8.0 yrs **CTC** INR 0.00 lacs - 8.40 lacs

  • International Chat Process

    1 week ago

    Airoli, Navi Mumbai, Maharashtra, India Careerism Consultant Full time

    **Hiring for International Chat Process.** **Immediate Joining !!** **Requirements**: - Excellent communication skills **(fluency is must in English)**: - HSC/Graduate + 2 years of International Chat experience on paper. - Location is Airoli. - 24x7 shifts **( any 9 hours of shift)**: - 5 days working. - Age upto 37 years. - **Boundaries**: - Kharghar...

  • International Chat Support

    5 days ago

    Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    Process - **Chat** Profile - Sr. customer Service Representative Working Location - Thane **Employment Type - Full time, Immediate Joiner** **Salary -21k to 25k** Working Days - 5 days, 2 Rotational off **Shift Timming - 24/7 rotational shifts.** **Qualifications - HSC or Graduate.** **Minimum 6 months of international chat experience in BPO** **Strong...

  • International Chat Process

    3 days ago

    Vikhroli, Mumbai, Maharashtra, India Onesource Atreus Full time

    **International Chat Process** Location: - vikhroli male & female both male immediate joiners only **Salary**: upto 44k Shift: - Us Shift ( rotational shift any 9hours) 5 days working, 2 rotational off Immediate joiners only Experience: min 1 year any chat BPO experience. Excellent communication skills **Job Types**: Full-time,...

  • International Chat Support

    3 days ago

    Airoli, Navi Mumbai, Maharashtra, India ASL Full time

    Job title : Chat support Location : Navi Mumbai Roles & Requirements: 6 Months to 1 year of International Chat experience Needed **International voice experience are also welcome!!!** 5 Days working 2 Rotational week off Salary Up to 32k CTC **Incentives, Night shift Allowance provided** **Travel allowance + Cab Facility provided** Immediate joiners Need...

  • International Chat Process

    5 days ago

    Mumbai, India fly consulting services Full time

    International Chat Process* *Eligibility: - Intermediate to any Graduate* *Experience: - 06 months to 5 years in chat process.* *CTC: - up-to 3,60,000/- Depending on Experience* *Location: - Mumbai - Paradigm. 2nd, 3rd,4th & 5th Floor, Mindspace,New Link Road, Malad West,Mumbai 400 064* *Working days: - 5 days working with 2 Rotational week...

  • International CHAT

    2 weeks ago

    Mumbai, Maharashtra, India Imaginators Try Going Beyond Full time ₹ 6,00,000 per year

    Min. 1 yr exp. in international chatsalary upto 5 lpa in hand grad / ugboth side cabus shiftImmediate joinerNeed excellent communication skills

  • International Chat Process

    3 days ago

    Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : International Chat Process Experience : Min 6 Months in International Chat process Location : Mumbai Education : HSC/Graduation Working Days : 5 Days Week Offs : 2 Offs Notice : 15 Days **Salary**: Up to ₹38,000.00 per month Schedule: - Night shift **Experience**: - total work: 1 year (preferred) - International Chat Process: 1 year...

  • Chat Support

    1 week ago

    Mumbai, India Orange Hr Full time

    Job Location Andheri International Chat Gaming Process (Customer support to African Client) - Minimum 6 months domestic / international experience required in chat process Excellent English communication required (B28 High) - Salary range (Salary will be depended on last drawn and interview) - Shift timing rotational Males - 1.00 pm -10 pm 10 pm to 7.00...

  • Chat Executive

    19 hours ago

    Andheri, Mumbai, Maharashtra, India Jobegy Full time

    Location Andheri international Chat Gaming Process (Customer support to African Clients) Fresher or experience. Excellent English communication required (B28 high) Maximum age 35 - Salary range 20,000 - 34,000 in hand (Salary will be depended on last drawn and interview) Morning Shift: 7 am to 4 pm General Shift: 10 am to 7 pm Afternoon Shift: 1 pm to...