International Customer Service Advisor

3 days ago

Gurugram Haryana, India Task Edge Workforce Full time

Handle inbound customer calls and provide assistance with inquiries, issues, and requests.
- Ensure prompt and accurate resolution of customer issues, maintaining high customer satisfaction.
- Provide detailed information on products/services, troubleshooting, and guiding customers through processes.
- Maintain accurate records of customer interactions, including complaints, feedback, and follow-ups.
- Adhere to company policies and service level agreements (SLAs).
- Identify opportunities to upsell or cross-sell products and services, where applicable.
- Collaborate effectively with team members to achieve departmental goals.
- Maintain a positive and professional attitude when dealing with customers in challenging situations.

**Requirements**:

- Minimum 6 months of experience in a BPO voice process (customer service experience preferred).
- Strong verbal and written communication skills in English (fluency is a must).
- Ability to handle multiple tasks and manage customer queries effectively.
- Comfortable working in rotational shifts, including weekends and holidays as required.
- Ability to work in a target-driven environment and maintain performance standards.
- Both graduates and undergraduates are welcome to apply.
- Immediate joiners preferred.

**Benefits**:

- Competitive salary up to ₹24,000 CTC per month.
- Full-time, work-from-office role with opportunities for growth.
- Work in a dynamic, fast-paced environment with continuous learning.
- Opportunity to develop your career in customer service within a leading BPO.

Pay: ₹20,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 8750814073

  • Customer Service Support Advisor

    7 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41185- Posting Date: 26 Nov 2024- Function: Customer Service- Unit: Finance & Business Services- Location: Building No 14 Sector 24 & 25A, Gurugram, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    2 weeks ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 40747 - Posting Date: 9 Jan 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...

  • Customer Service Support Advisor

    1 week ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 47287 - Posting Date: 26 Jun 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...

  • Customer Service Support Advisor

    7 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 48110 - Posting Date: 7 Jul 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...

  • Customer Service Support Advisor

    7 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 40744- Posting Date: 25 Nov 2024- Function: Business Services & Operations- Unit: Finance & Business Services- Location: Building No 14 Sector 24 & 25A, Gurugram, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer...

  • Customer Service Support Advisor

    12 hours ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 42379 - Posting Date: 30 Dec 2024 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...

  • Customer Service Advisor 2

    2 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Advisor 2 - Chat support**: - Job Req ID: 48852 - Posting Date: 13 Jul 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels,...

  • Customer Service Support Advisor

    2 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 42378 - Posting Date: 29 Dec 2024 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...

  • Customer Service Support Advisor

    6 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 43100 - Posting Date: 21 Jan 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: COMPETITIVE **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...

  • Customer Service Support Advisor

    7 days ago

    Gurugram, Haryana, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 43096 - Posting Date: 20 Jan 2025 - Function: Business Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value...