Retail Sales Associate
2 weeks ago
Retail Sales Associate
About Us
At Heads Up For Tails, our aim is to create and curate innovative products and services that bring joy
to pets and their families. We retail via our 90+ stores across 18 cities and our website
market leader in the petcare category, HUFT is aa trusted destination for pet parents across the
country. At Heads Up For Tails, we are more than just a brand; we are a purpose-driven movement
dedicated to enhancing the lives of pets. Our commitment to innovation, empathy, and a
customer-centric approach sets us apart in the pet care industry. Our culture is rooted in kindness,
empathy, and the genuine desire to make a positive impact in the world.
WhyShould You Join us?
The Pet Care space is a $100Bn market in the US and $50Bn market in China. India has emerged as
the fastest growing Pet Care market in the world and estimated to reach $10Bn in the next 5yrs. We
are proud to have been at the forefront of this growth over the past 16 years through which we
have built loyal and growing customers in retail and online. We are equally driven by our mission to
fuel the ever-growing community, needs and mindsets of digital-first pet parents across different
parts of the country. This mission has us excited to build out a team that has the passion and drive
to combine our strengths and the opportunity in front of us, into something that will make HUFT
into the ‘go-to’ destination for all pet parenting needs in India, and in time, the world.
Position Summary
The Retail Sales associate is responsible for all activities at the store in the absence of the assistant
manager or store manager. His/her job description entails ensuring maximum sales by the store as
well as excellent customer service in helping customers locate, select, and purchase products.
He/she serves as the company brand representative, upholding the highest standards in carrying out
daily functions. The Retail Sales associate’s role involves providing exceptional customer care and
achieving sales goals to ensure the store’s objectives on sales and profits are met. He/she is
expected to take on higher responsibilities that may be assigned by the manager or assistant
manager within the store. With such employers, the purpose of the senior store associate’s role may
include generating sales to surpass personal sales goals, as well as effectively promoting the
company’s programs. The associate should be well trained to be able to give effective sales
presentations and build rewarding relationships with customers. The duties of the senior store
associate also involve promoting customer loyalty and giving each customer the best service they
have ever got. The senior store associate work description also involves ensuring the security of the
store.
**Responsibilities**:
- Ensurehighlevels of customer satisfaction through excellent sales service
- Maintainoutstanding store condition and visual merchandising standards
- Maintainafully stocked store
- Ascertain customers’ needs and wants
- Recommendanddisplayitems that match customer needs
- Welcomeandgreetcustomers
- Managepoint-of-sale processes
- Actively involved in the receiving of new shipments and checking inventory
- Keepuptodatewithproductinformation
- Accurately describe product features and benefits
- Followallcompanies’ policies and procedures
Qualifications, Skills and Competencies
- Provenworkingexperience in retail sales
- Basicunderstanding of sales principles and customer service practices
- Excellent Communication Skills
- Customerservice focused
- AnimalLoverPreferred
WhatHeads UpForTails Can Offer You:
With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For
Tails can offer you a dynamic and ambitious work environment where you can leverage your
experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on
ownership and initiative, where people who are excited about taking the path less travelled will
thrive and succeed.
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
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