Customer Support Executive

2 days ago


Gurugram Haryana, India Resonate Designs Full time

Roles and Responsibilities

**The Patient Relationship Officer will be responsible for making outbound calls tocustomers/Patients.**
Need to check their well-being and the medicine requisition for the month.
**Proper follow ups with the patient related to their health and doctor checkups.**
Keep records of customer interactions and transactions, recording details of inquiries,complaints, and comments, as well as actions taken in the CRM.
**Associate must reply to those queries in a set format.** Responsible for updating the conversation in CRM.
**Responsible to take the feedback from the patients and share with the concerned person/deptt.**
Taking follow-ups from management for the complaints and feedback closure.
**Transfer the call to other departments if required etc.**
Handle all the complaints of patients and pacify them.

Competencies and Skills Required

The Patient Relationship Officer plays a critical role in providing an interface between patients and theclient company.

**Job Types**: Full-time, Permanent

Pay: ₹11,615.61 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Work Location: In person

**Speak with the employer**
+91 9205844144



  • Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...


  • Gurugram, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Gurugram, Haryana, India Cubnet Services Full time

    **Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...


  • Gurugram, Haryana, India Elevate X Solutions Full time

    Job Title: Customer Support Executive **Job Type**: Full-Time, Onsite Key Responsibilities: Provide accurate, valid, and complete information to customers Have experience in technical support in troubleshooting Resolve customer issues efficiently and ensure high customer satisfaction Maintain detailed records of customer interactions Work...


  • Gurugram, Haryana, India Mobishastra Technologies Private Limited Full time

    Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...


  • Gurugram, Haryana, India V5 Global Services Pvt Ltd Full time

    Profile - Customer Support Executive Qualification - 12th completed Fresher & Experienced both can apply. Must have Good communication skills in English & Hindi Male & female both can apply. Salary - 17k to 25k Location - Udyog vihar, Gurgaon. Shift - Rotational, Day shift Interview Mode - Virtual Pay: ₹17,000.00 - ₹25,000.00 per...


  • Gurugram, Haryana, India Kareer Hubb Full time

    **Profile : Customer Support Executive (Voice)** Job Details: - 5 days working - 2 Rotational off - Rotational shifts - Both Side cabs - Salary: up to 35k - Location : Gurgaon - Age up to 35 years ** NEED IMMEDIATE JOINERS ONLY** - Under Graduate / Graduate both can apply - fresher / experience both can apply - Experience Should be international BPO...


  • Gurugram, Haryana, India Cubnet services Full time

    Customer Support Executive - Fresher Graduate can apply - Excellent communication, Good thought process - Can work with team or individual - Salary: 25k-35k CTC+ Incentives(According to experience) - Cab Facility for both side - Location - Gurugram - 5 Days working - Rotational shift(Include night shifts) with rotational off - Immediate joiner - Work from...


  • Gurugram, Haryana, India Elite Business Solutions Full time

    **Exciting Career Opportunity Alert! Elite Business Solution is Hiring in Gurgaon!** - **Position**: Customer Support Executive - **Location**: Gurgaon - **Work Arrangement**: Office-based - **Immediate Joiners**: Preferred - **Experience Level**: Freshers and experienced individuals welcome - **Education**: Graduates eligible - **Communication Skills**:...


  • Gurugram, Haryana, India Eicher Full time

    **Role**:Customer Support Executive **Division**:VTI **Function**:VTI Aftermarket Retail - Trucks **Reporting into**:Regional Service Manager **Level**:Associate **Purpose of the Role**: This position exists in order to ensure proper track of customer feedback through call centers, share analysis on feedback to raise improvement areas to ASMs, ensure...