Email Support Executive

11 hours ago

Airoli Navi Mumbai Maharashtra, India scymes services pvt limited Full time

**Customer Support**:

- Assist customers with questions about bank policies and products.
- **Problem Solving**:

- Investigate and fix issues like account errors or transaction problems.
- Work with other teams to resolve complex problems.
- **Compliance**:

- Follow all banking rules and security guidelines when handling customer information.
- Verify customer identity to ensure account safety.
- **Updates and Records**:

- Stay updated on new banking products and services.
- Keep accurate records of all customer interactions in the bank’s system.
- **Customer Feedback**:

- Suggest ways to improve services based on common customer issues.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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