Storage and Backup Administrator

1 week ago

Mumbai, India Datrax Services Pvt Ltd Full time

**Job Title: Technical Specialist - Backup**

**Expectations**:

- Implement backup solutions (Commvault, Backup Exec, Veeam).
- Proactively diagnose, troubleshoot, and root-cause break-fix issues.
- Train and mentor junior team members.
- Demonstrate excellent communication skills in person, in writing, and during conference calls.
- Responsible for backup and restoration products documentation.

**Backup Experience**:

- Install, configure, upgrade, administer, and troubleshoot Commvault, Backup Exec, and Veeam.
- Experience in taking backups of Cloud workloads (AWS/Azure) such as VM/EC2, RDS, etc.
- Configure SAN, iSCSI, NAS, Tape, and Cloud storage devices with backup solutions.

**Other Experience**:

- Understanding of Windows, Unix server operating systems.
- Knowledge of Hyper-V, Nutanix, VMware Hypervisor hosts, and cluster architecture for configuring backups and troubleshooting.
- Analytical skillset to troubleshoot complex issues.

**Main Duties**:

- Implement, upgrade, troubleshoot, and support multi-platform Backup environments (Oracle, SQL, SAP, NDMP, Hypervisor, Exchange, Cloud - AWS/Azure).
- Perform root cause analysis for major issues and provide workarounds to ensure business continuity.
- Identify, analyze, and resolve problems in storage, backup, and cross-platform environments.
- Complete additional tasks given to meet internal milestones (e.g., training, certifications).
- Ensure services are delivered according to agreed SLAs/OLAs, quality, and scope of work.
- Update and close tickets, and document handover documents, root cause analysis, and post-incident reviews in a timely manner.
- Communicate with vendors or 3rd parties to resolve issues related to backup technologies.
- Train and oversee tasks executed by junior team members and stand in for them if needed.
- Suggest, influence, and implement improvements in the environment (e.g., issue optimization, automation, streamlining processes) to contribute to overall operations delivery and client satisfaction.

**Qualifications Requirements**:

- 5-6 years of work experience in backup platforms (Commvault/Backup Exec/Veeam).
- Subject matter expertise in at least one or any two of Commvault/Backup Exec/Veeam.
- Experience supporting and troubleshooting medium to large-scale, multi-site, enterprise storage environments.
- Worked on hardware migration of Commvault/Backup Exec/Veeam.
- Knowledge of multiple operating systems like Windows, Linux, and UNIX.
- Excellent communication skills - verbal and written.

**Job Types**: Full-time, Permanent

**Salary**: ₹600,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)
- AWS CloudFormation: 3 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

**Speak with the employer**
+91 7738503343

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