Digital Marketing Intern

2 weeks ago

Colaba Bazar Mumbai Maharashtra, India Hour Space Full time

Hour Space is a coworking space located in Colaba since 2018. We seek to hire individuals who are enthusiastic, driven and believe in mutual growth.

For this role below are the responsibilities and qualifications required:
1. Developing and implementing community engagement strategies that align with the company's goals and objectives.
2. Managing and growing our online community presence across various platforms, including social media, forums, and our company website.
3. Fostering a positive and inclusive community environment, encouraging active participation and interaction.
4. Monitoring and responding to community members' inquiries, issues, and feedback in a timely and professional manner.
5. Analysing community metrics and trends to identify opportunities for improvement and growth.
6. Organising and hosting events and community meetups to engage and connect with our members.
7. Creating, curating, and managing content (including posts, videos, webinars, etc.) for online platforms, ensuring it is relevant, engaging, and aligned with the company's brand voice.
8. Developing and enforcing community guidelines to maintain a safe and respectful environment for all members.
9. Identifying and cultivating relationships with members and influencers to foster loyalty and advocacy.
10. Gathering and analysing feedback from the community to inform marketing, product development, and improvement teams.
11. Staying updated on industry trends, best practices, and emerging platforms to continually enhance community engagement strategies.
12. Alongside, being responsible for member management and daily operations in the office.

**Education and Skills requirement**

1. Bachelor’s degree in communications, marketing, public relations, or a related field.

2. Demonstrable portfolio as a community manager or in a similar role, with prior work experience.

3. Strong understanding of online community platforms, social media tools, and analytics.

4. Familiarity with content management systems and customer relationship management (CRM) tools.

5. Excellent communication, writing, and interpersonal skills, with the ability to engage and build relationships with diverse audiences.

6. Creative and strategic thinker with the ability to develop and execute innovative community engagement initiatives.

7. Skilled in conflict resolution, problem-solving, and project management.

8. High level of empathy, patience, and professionalism in handling community interactions.

9. Ability to work independently and collaboratively in a fast-paced environment.

**Job Types**: Internship, Contractual / Temporary, Freelance
Contract length: 3 months

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Ability to commute/relocate:

- Colaba Bazar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have skills / knowledge of graphic softwares such as Photoshop or Canva?

**Education**:

- Diploma (required)

**Experience**:

- Digital marketing: 1 year (required)

Work Location: In person

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