Genesys Wfm

2 days ago


Remote, India Jubilant consulting Full time

**Position
- Genesys WFM**

**Location
- Remote/Noida/Delhi NCR**

**Job Type
- Fulltime**

**Job Requirements/Description:

- **

Experience migrating from Verint to Genesys WFM tools.

Ability to translate legacy WFM tools (Verint, Aspect, Nice, etc.) to Genesys Cloud WEM designs and objects.

Knowledge in WFM practices, forecasting, planning, reporting, capacity modelling.

**Certified MBE | Texas HUB**  

**Thank & Regards**

**Keshav Mishra**

**Sr. Technical Recruiter**

** +1(830)-321-0733
Jubilant Consulting, Noida, India.

**Technology Simplified.**

**Job Types**: Full-time, Permanent

Pay: From ₹800,000.00 per year

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- total work: 1 year (preferred)

Work Location: Remote


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