International Chat Support

7 days ago

Airoli Navi Mumbai Maharashtra, India Hird Full time

**Needs Excellent English communication.**
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle

Time & Customer Effort
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvement.

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Airoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Total Years of experience?
- What is your Notice period?
- Your current location is?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Voice and chat: 1 year (preferred)

**Language**:

- Excellent English (preferred)

Shift availability:

- Night Shift (preferred)

**Speak with the employer**
+91 9303800840

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